Shipment Information :
Shipping Address:
We will ship your order to the address provided at the time of payment. Please ensure the address you entered is correct and up-to-date to avoid any delivery issues.
Estimated Delivery Time:
Typically, your order will arrive within 15-35 days. For orders shipped to Brazil, the estimated delivery time is 20-40 days. Some countries or regions may experience longer shipping times.
Delayed Shipments:
If your parcel has not arrived within the expected timeframe, please contact us first before taking any further action. We are here to assist you and will work to provide a satisfactory resolution.
Dispute Policy:
Please refrain from opening a dispute within the first 60 days after placing your order. If your order has not arrived after 60 days, you may contact us to request a refund or a resend of the product.
Customs Duty and Import Tax:
We are not responsible for any customs duties or import taxes that may be applicable in your country. Please check your local customs regulations for more information.
Important Instructions for Receiving and Handling Your Panel :
Inspecting the Package Upon Arrival:
When you receive the package, carefully inspect its condition.
If you notice any obvious damage, dents, or deformities, prepare to record a video as you open the package. This evidence is crucial for any potential claims.
Reporting Damaged Goods:
If you find that the LCD panel is damaged, immediately take detailed images and videos showing the damage.
Send these visuals to us to document the issue.
Our team will handle shipping-related damages but not those caused during installation. To secure your rights, provide the requested evidence and initiate a dispute for a refund if necessary.
Testing Before Installation:
After confirming the screen is undamaged, thoroughly test its functionality before proceeding with installation.
Do not attempt to install the screen yourself unless you are a professional. We recommend that installation be carried out by qualified technical personnel. We are not responsible for damages resulting from unprofessional installation.
Product Authenticity and Labels:
Each product from our store includes a unique anti-tear label.
Do not remove this label, as it verifies the product's authenticity and origin from our store.
Documenting Product Issues:
If you encounter any issues with the product, ensure that your video proof includes the labels as evidence.
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15.6 inch portable monitor 1080P IPS external ultra-thin travel monitor 60Hz second monitor Images
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